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[Pilot] Dialect-to-Mandarin assist for inbound call centers [Pilot] Dialect-to-Mandarin assist for inbound call centers 17  0
Author dialectpilot13  3 Mar 2026 15:02 —    
Fellow Customer Support/Customer Service Professionals — share your thoughts Fellow Customer Support/Customer Service Professionals — share your thoughts 2.6K  1
Author katehorchner  11 Mar 2025 15:45 Latest reply dialectpilot13  3 Mar 2026 16:20  »»
CS app beta + $500 referral? CS app beta + $500 referral? 3.9K  0
Author fkosarek  6 Mar 2025 16:51 —    
this forum is still active? this forum is still active? 3.2K  2
Author Marimuthu  8 Feb 2024 11:39 Latest reply Ian  21 Oct 2025 11:15  »»
Survey Respondents Needed for Student Internship Project Survey Respondents Needed for Student Internship Project 4.1K  0
Author rjswain76  10 Jul 2023 08:44 —    
Is prepping for calls an issue for reps? Is it easy and fast to do good call prep? Is prepping for calls an issue for reps? Is it easy and fast to do good call prep? 7.5K  3
Author bmaddick  26 Dec 2022 16:15 Latest reply dialectpilot13  3 Mar 2026 15:40  »»
Mind helping me with my test? Mind helping me with my test? 2.8K  0
Author receptiongal  5 Aug 2022 22:56 —    
How to boost customer engagement How to boost customer engagement 6.5K  1
Author alexhall2221  26 May 2022 06:42 Latest reply dialectpilot13  3 Mar 2026 16:22  »»
Why should you use chat widget? Why should you use chat widget? 5.5K  2
Author Kacper  31 Mar 2022 10:32 Latest reply dialectpilot13  3 Mar 2026 15:41  »»
Aide — free beta: manage your text snippets and knowledge processes across your CS team Aide — free beta: manage your text snippets and knowledge processes across your CS team 4.8K  0
Author ziyadb  16 Mar 2022 17:44 —    
Is it Important to Automate Customer Service? Is it Important to Automate Customer Service? 9.9K  9
Author nathanlohey  27 Jan 2022 09:33 Latest reply Amber3201  5 Nov 2025 08:22  »»
Need Customer service for comcast Need Customer service for comcast 4.9K  0
Author Brandonrivera  30 May 2018 00:31 —    
Customer Service Question Customer Service Question 14K  7
Author Lisalou  12 Mar 2018 10:52 Latest reply dialectpilot13  3 Mar 2026 15:41  »»
Lastest Customer Journey Mapping Playbook Lastest Customer Journey Mapping Playbook 6.9K  0
Author vidhya  10 Dec 2017 23:29 —    
Ways to improve Call Quality Monitoring — 35+ Tips for You Ways to improve Call Quality Monitoring — 35+ Tips for You 5.3K  0
Author misac1986  3 Nov 2017 11:14 —    
Time Wasters Database Time Wasters Database 5K  0
Author Astro2000  7 Jul 2017 00:42 —    
Providing Hardware design service in India Providing Hardware design service in India 6.5K  0
Author AnishiGanatra  18 Apr 2017 02:40 —    
Texting for customer service Texting for customer service 7.6K  1
Author nupurmaskara  15 Mar 2017 02:26 Latest reply ValueLabs  25 Feb 2020 05:18  »»
Customer Service/Work Order Software? Customer Service/Work Order Software? 6.1K  1
Author grodriguez  12 Oct 2016 14:18 Latest reply envybox  12 Aug 2020 19:17  »»
Global Customer Service Meeting Global Customer Service Meeting 5.6K  0
Author FSC  2 Sep 2016 07:07 —    
Providing Customer Service CV in UK Providing Customer Service CV in UK 6.5K  0
Author LaurenDaniels  1 Aug 2016 00:36 —    
Declining Refund Request - Email Template: Suggestions/Tips? Declining Refund Request - Email Template: Suggestions/Tips? 5.8K  0
Author cmurph  14 Jul 2016 16:07 —    
The Chief Customer Officer: Customer Service Experience Is Now Part of the C-Suite The Chief Customer Officer: Customer Service Experience Is Now Part of the C-Suite 4.9K  0
Author Shephyken  3 Apr 2015 14:30 —    
Customer Service May Rule, But Rules in Customer Service Don't Customer Service May Rule, But Rules in Customer Service Don't 7.3K  1
Author Shephyken  27 Mar 2015 20:18 Latest reply tommyhulbert128  5 May 2016 00:54  »»
What Lane Are You In? Is It Customer Service? What Lane Are You In? Is It Customer Service? 10.4K  2
Author Shephyken  12 Mar 2015 11:37 Latest reply Danwan337  1 Oct 2020 08:11  »»
Ideas Needed:  Best Tool or Approach for Sharing Customer Impacting Events Ideas Needed: Best Tool or Approach for Sharing Customer Impacting Events 5.7K  0
Author davparf  5 Mar 2015 09:47 —    
Customer Service Journey Map Can Lead to Instant Gratification Customer Service Journey Map Can Lead to Instant Gratification 5.5K  0
Author Shephyken  27 Feb 2015 14:06 —    
An Update and Commentary on Today's Customer Service Tools: The Future of Customer Service is Now An Update and Commentary on Today's Customer Service Tools: The Future of Customer Service is Now 5.1K  0
Author Shephyken  17 Feb 2015 13:06 —    
Turn Angry Customers into Customer Evangelists Turn Angry Customers into Customer Evangelists 5.6K  0
Author Shephyken  10 Feb 2015 10:33 —    
Turn Employee Customer Service Best Practice into Standard Practice Turn Employee Customer Service Best Practice into Standard Practice 9.7K  4
Author Shephyken  27 Jan 2015 12:42 Latest reply Diana_HappyCx  23 Sep 2021 09:09  »»

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