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Lastest Customer Journey Mapping Playbook

 
Author vidhya
Member 		 #1 · Posted: 10 Dec 2017 23:29 
Latest Playbook on Customer Journey Mapping: https://goo.gl/BV5iX5
Topics covered in the playbook:

What is customer jouney map?
Who can get benefitted?
Why to use a customer jouney map?
Key elements of a customer jouney map
Steps to develop a customer jouney map
Guidelines for creating successful customer jouney maps
You can download the playbook here: https://goo.gl/BV5iX5

Customer Service Management Customer Service Forum / Customer Service Management /
 Lastest Customer Journey Mapping Playbook

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