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Hello from Chicago! Hello from Chicago! 8.2K  3
Author 66redsky  2 Nov 2010 11:32 Latest reply jerryk  2 Nov 2010 15:08  »»
hello hello 5.8K  1
Author slampkina  2 Nov 2010 14:31 Latest reply jerryk  2 Nov 2010 15:05  »»
customer services terminology customer services terminology 6.7K  1
Author terryboob2000  12 Oct 2010 15:48 Latest reply qalady  22 Oct 2010 05:10  »»
Agent attrition Agent attrition 9.9K  3
Author andyking  16 Feb 2010 03:50 Latest reply andyking  15 Oct 2010 15:37  »»
New Customer Service Book - Complimentary Copy until 10/31/10 New Customer Service Book - Complimentary Copy until 10/31/10 8.1K  1
Author care4me  8 Oct 2010 08:37 Latest reply jennytee70  15 Oct 2010 02:14  »»
Aloha! New Member From Hawaii Aloha! New Member From Hawaii 15K  0
Author broaloha  7 Oct 2010 18:29 —    
New UK member, launching new website New UK member, launching new website 5.6K  0
Author Michael Bentley  6 Oct 2010 10:52 —    
startegy to get back gallons from our custemors. startegy to get back gallons from our custemors. 11K  0
Author yan_dj  19 Sep 2010 01:27 —    
NPS vs Other Measures NPS vs Other Measures 7.3K  0
Author rsanchez  16 Sep 2010 13:37 —    
Customers Service in The Public Sector Customers Service in The Public Sector 10.6K  3
Author Coshai  26 Apr 2010 11:24 Latest reply Coshai  8 Sep 2010 14:26  »»
Service Level agreements Service Level agreements 8.6K  0
Author deb1309  26 Aug 2010 07:11 —    
CSM software.... CSM software.... 13.2K  4
Author scottincr  6 Dec 2009 06:06 Latest reply dclemenzi  25 Aug 2010 14:36  »»
Answering and Closing the call Answering and Closing the call 5.8K  0
Author claryjill  25 Aug 2010 10:30 —    
New Member UK New Member UK 8K  0
Author Bates16v  4 Aug 2010 13:48 —    
Training product for CSR Training product for CSR 8.5K  0
Author Tracith  4 Aug 2010 11:50 —    
NTR Global Ultimate Software for IT Support NTR Global Ultimate Software for IT Support 6.4K  0
Author allanc  20 Jul 2010 09:16 —    
Service Design & Innovation Service Design & Innovation 7.2K  2
Author aidan  13 Jul 2010 04:46 Latest reply shettimaa  20 Jul 2010 07:21  »»
TigerPaw Plus and Project Management TigerPaw Plus and Project Management 5.1K  0
Author Samm  15 Jul 2010 11:09 —    
Setting up Service Quality Department in Banks Setting up Service Quality Department in Banks 9.4K  6
Author csm007  19 Jan 2010 03:44 Latest reply aidan  13 Jul 2010 04:56  »»
Hi.. I am heading Contact Experiece (5 States) for a Telecom Co. in India Hi.. I am heading Contact Experiece (5 States) for a Telecom Co. in India 6K  0
Author rishigumber  6 Jul 2010 05:46 —    

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