CSM Forum  
The Customer Service Forum CSM Magazine
 · Start · Sign in · Register · Search · Statistics · F.A.Q. ·
Customer Service Management Customer Service Forum / Customer Service Management /  
 

Service Level agreements

 
Author deb1309
Member 
#1 · Posted: 26 Aug 2010 07:11 
Hi everyone,

I am new to writing SLA's and I would really appreciate some advice or examples in terms of what should I put into my Customer Service SLA.

Thank you for your help

Customer Service Management Customer Service Forum / Customer Service Management /
 Service Level agreements

Your Reply Click this icon to move up to the quoted message

 

  ?
Only registered users are allowed to post here. Please, enter your username/password details upon posting a message, or register first.