The Customer Service Forum
CSM Magazine
·
Start
·
Sign in
·
Register
·
Search
·
Statistics
·
F.A.Q.
·
∅
?
Customer Service Forum
/
Customer Service Management
/
Career Plan
fmanetti
Member
#1
·
Posted: 14 May 2007 05:44
Hi! I need to work on a Career plan in the call center. Can anyone help me with some information, or presentation?
Thanks,
Fernando
garyk
Member
#2
·
Posted: 17 May 2007 00:44
Hey Fernando,
What is your current role, what have you done before and what would you like to do?
Regards,
GaryK
fmanetti
Member
#3
·
Posted: 17 May 2007 06:18
Hi Gary! I just started in the company as a manager in Customer Service. I have four areas: Dispatch, Customer, Customer Vip, Branches (personal attention).
Right know there is no career plan an the different areas manage themselves as independent areas.
I want to make a career plan for the reps integrating all the areas.
Thanks,
Fernando
Customer Service Forum
/
Customer Service Management
/
Career Plan
Your Reply
∅
?
Only registered users are allowed to post here. Please, enter your username/password details upon posting a message, or
register first
.
Customer Service Management
Who's Who
Customer Service Reviews
⇑