Hi everyone,

I am testing a small tool for contact centers handling Chinese dialect calls.
It converts dialect speech (e.g. Cantonese / Minnan / Sichuan variants) into Mandarin text in near real time, so agents can follow conversations faster.

Current status:
— fallback beta is live
— suited for support hotlines and callback teams
— looking for 3 pilot teams for workflow feedback

If useful, you can test here:
https://dialect-translator-demo.pages.dev/?utm_source=csmforum_customer_service&utm_medium=organic&utm_campaign=cycle13_outreach

I would really value feedback on:
1) where this breaks in real call flows
2) what latency is acceptable for live agent assist
3) what data/security constraints block adoption

Thanks in advance.