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Customer Service Scope

 
Author AnneBarlow
Member 		 #1 · Posted: 4 Feb 2008 05:53 
Hi, I am chairing a group where our aim is to develop a customer serivce programme across a wide variety of services and vendors. Has anyone done anything similar - I am looking for in particular at this early stage, examples of scopes. Many thanks

Author wendyb
Member 		 #2 · Posted: 8 Feb 2008 02:25 
What industry are you in Anne?

Author AnneBarlow
Member 		 #3 · Posted: 11 Feb 2008 04:41 
Hi Wendy
The company I work for is an investment bank. I head up the soft services side.

Regards

Anne

Customer Service Management Customer Service Forum / Customer Service Management /
 Customer Service Scope

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