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Hi from a Chinese Swan :-) Hi from a Chinese Swan :-) 6.2K  3
Author swanstory  13 Dec 2007 03:17 Latest reply hafeezrahil  21 Feb 2009 11:09  »»
Doctoral research on customer satisfaction Doctoral research on customer satisfaction 8.6K  2
Author adufu1wy  3 Jan 2009 17:36 Latest reply bmc167  17 Feb 2009 16:41  »»
Meet Gbenga Omolewa Meet Gbenga Omolewa 12.9K  2
Author gbomolewa  29 Jan 2009 04:09 Latest reply bmc167  14 Feb 2009 18:08  »»
Greeting from Pennsylvania Greeting from Pennsylvania 7.5K  0
Author bmc167  14 Feb 2009 18:02 —    
Anyone using --CISCO phone system -- and Call Center Software ? ! ? Anyone using --CISCO phone system -- and Call Center Software ? ! ? 11.4K  3
Author managecsmstuff  11 Nov 2008 10:27 Latest reply SharonW  10 Feb 2009 13:26  »»
How to provide Customer Service via Chat How to provide Customer Service via Chat 15.9K  4
Author kenspinelli  30 Jan 2009 13:17 Latest reply gdohna  10 Feb 2009 08:40  »»
Staff response to a customer request Staff response to a customer request 12.7K  8
Author rhsjab  5 Dec 2008 04:59 Latest reply cityslicker  7 Feb 2009 16:23  »»
Sales Dealer and Service Center Relationship Sales Dealer and Service Center Relationship 8.8K  2
Author baruchi  27 Jan 2009 03:50 Latest reply CSMDAN  5 Feb 2009 20:43  »»
New member from the U.S. New member from the U.S. 7.2K  0
Author CSMDAN  5 Feb 2009 20:28 —    
% Spend of Overall Budget on Customer Service % Spend of Overall Budget on Customer Service 7.3K  1
Author sdestram  2 Feb 2009 18:31 Latest reply KarenSB  4 Feb 2009 08:37  »»
Introduction Introduction 10.8K  0
Author Buvalco  3 Feb 2009 02:35 —    
Best practice re: Publishing software defects Best practice re: Publishing software defects 8.9K  3
Author kenspinelli  7 Jan 2009 06:16 Latest reply kenspinelli  16 Jan 2009 11:58  »»
What do you know about Event Driven Feedback (EDF)? What do you know about Event Driven Feedback (EDF)? 8.8K  6
Author eladarm  7 Jan 2009 06:20 Latest reply eladarm  15 Jan 2009 05:45  »»
So , you think you know Customer Service ? So , you think you know Customer Service ? 9.5K  1
Author kenspinelli  8 Jan 2009 09:47 Latest reply KarenSB  9 Jan 2009 09:45  »»
Hi all.. Hi all.. 9K  0
Author eladarm  7 Jan 2009 06:17 —    
TO: RITAQI - Servant Leadership TO: RITAQI - Servant Leadership 8.9K  2
Author KarenSB  29 Dec 2008 11:39 Latest reply KarenSB  3 Jan 2009 12:17  »»
New Member from Egypt New Member from Egypt 7.2K  0
Author Rokey  1 Jan 2009 03:21 —    
Holiday Wishes Holiday Wishes 8.1K  3
Author KarenSB  24 Dec 2008 05:29 Latest reply johnny458  28 Dec 2008 20:19  »»
New member from Edinburgh New member from Edinburgh 10.3K  5
Author congruence  14 Oct 2008 05:31 Latest reply suresh577  24 Dec 2008 01:35  »»
Service Quality Assessment for award program Service Quality Assessment for award program 7.9K  2
Author mpuzin  23 Oct 2008 06:44 Latest reply rhsjab  10 Dec 2008 11:53  »»

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