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Customer Service Forum


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First Call Resolution First Call Resolution 6.7K  1
Author mcdo  9 Dec 2008 16:08 Latest reply ishron  10 Dec 2008 10:59  »»
Getting "Serviced" in SA Getting "Serviced" in SA 9.3K  3
Author annem  29 Aug 2008 06:31 Latest reply johnny458  2 Dec 2008 06:21  »»
am new am new 6.6K  0
Author sajeem77  2 Dec 2008 05:16 —    
salary negociation salary negociation 9.3K  3
Author kjambari2008  9 Sep 2008 09:14 Latest reply johnny458  1 Dec 2008 15:39  »»
Effect of Economic Crisis on Customer Service Effect of Economic Crisis on Customer Service 7.1K  2
Author bergoe  24 Nov 2008 04:32 Latest reply ayaree  25 Nov 2008 18:01  »»
Need your help Need your help 7.5K  2
Author zkagey13  8 Nov 2008 00:56 Latest reply liverich  25 Nov 2008 13:13  »»
seeking opinion seeking opinion 6.4K  0
Author sirajtk  25 Nov 2008 05:40 —    
Starting new era in Polish client service Starting new era in Polish client service 14K  4
Author Bogdan  2 Oct 2008 01:20 Latest reply SHIVASHANKAR  24 Nov 2008 08:36  »»
Hello Everyone...Nice to be Here.. Hello Everyone...Nice to be Here.. 6.3K  0
Author SHIVASHANKAR  24 Nov 2008 08:22 —    
Wonderful to be a part. Wonderful to be a part. 6.6K  0
Author Janib4all  20 Nov 2008 21:43 —    
Benchmark for conversion rates in Customer Service Centres Benchmark for conversion rates in Customer Service Centres 6.3K  1
Author maggied  10 Nov 2008 17:03 Latest reply KarenSB  12 Nov 2008 05:20  »»
word to avoid word to avoid 7.6K  3
Author flavo2000  8 Nov 2008 02:14 Latest reply gloken  11 Nov 2008 03:30  »»
Customer Service Strategic Plan Customer Service Strategic Plan 7.6K  2
Author clarerarks  11 Aug 2008 21:24 Latest reply rameshmadhavan  4 Nov 2008 20:00  »»
hi all hi all 7.1K  0
Author bajahman  3 Nov 2008 08:54 —    
Customer surveys that include full text responses Customer surveys that include full text responses 6.9K  0
Author Tiffany927  29 Oct 2008 08:35 —    
Thanks Thanks 7K  0
Author ekina  27 Oct 2008 12:34 —    
Internal Client Service Questionnaire Internal Client Service Questionnaire 7K  1
Author SharonW  22 Oct 2008 17:43 Latest reply KarenSB  26 Oct 2008 12:43  »»
Poor customer service, would you change service provider? Poor customer service, would you change service provider? 6.4K  0
Author dougo  23 Oct 2008 02:55 —    
ICSA - International Customer Service Association? ICSA - International Customer Service Association? 6.5K  0
Author EllenS  20 Oct 2008 12:34 —    
CIAC Certification CIAC Certification 8.3K  2
Author kgraves  15 Sep 2008 14:48 Latest reply jamescowie  13 Oct 2008 15:37  »»

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