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Heya from MN!! Heya from MN!! 2.4K  0
Author jolson  27 Aug 2007 13:52 —    
Call Center versus Relationship Center Call Center versus Relationship Center 2.8K  2
Author cmolen  20 Aug 2007 13:01 Latest reply ayaree  20 Aug 2007 16:13  »»
GROUP CUSTOMER SERVICE EMAIL - FOR ORDERS ?? GROUP CUSTOMER SERVICE EMAIL - FOR ORDERS ?? 3.9K  5
Author patilint  15 Aug 2007 06:47 Latest reply ayaree  20 Aug 2007 19:04  »»
Training for Service Managers Training for Service Managers 2.2K  0
Author ltunkara  13 Aug 2007 06:42 —    
Greetings from The Gambia, West Africa Greetings from The Gambia, West Africa 2.4K  0
Author ltunkara  13 Aug 2007 06:34 —    
I need Advice from Call Center Management and or Supervisors I need Advice from Call Center Management and or Supervisors 5.6K  8
Author penocea1  30 Jul 2007 16:58 Latest reply mcastuera  24 Aug 2007 09:28  »»
Relationship Marketing -Please post your answers as you are a customer Relationship Marketing -Please post your answers as you are a customer 3.8K  5
Author harindra  30 Jul 2007 02:13 Latest reply ayaree  2 Aug 2007 17:49  »»
My Introduction My Introduction 3.3K  2
Author Shakeel  26 Jul 2007 23:48 Latest reply sanjay_07  30 Jul 2007 23:53  »»
Challenges with live chat Challenges with live chat 4.1K  4
Author raquino  26 Jul 2007 16:10 Latest reply patilint  1 Aug 2007 09:45  »»
email notification - announcement of new manager (promotion)???? email notification - announcement of new manager (promotion)???? 2.9K  2
Author jcbanks  24 Jul 2007 13:02 Latest reply ayaree  25 Jul 2007 19:37  »»
How do you forecast "Customer satisfaction Index"? How do you forecast "Customer satisfaction Index"? 2.5K  1
Author mks_krish  24 Jul 2007 10:34 Latest reply ayaree  25 Jul 2007 20:07  »»
Do customers use all features of telecom equipments? Do customers use all features of telecom equipments? 2.5K  1
Author mks_krish  23 Jul 2007 09:32 Latest reply ayaree  26 Jul 2007 17:49  »»
Crelit limit evaluation Crelit limit evaluation 2.7K  0
Author sadissa2001  21 Jul 2007 07:39 —    
Training CSRs on the art of communicating with Customers (email, Phone, diff situations) Training CSRs on the art of communicating with Customers (email, Phone, diff situations) 3.6K  3
Author phmara  18 Jul 2007 10:27 Latest reply grims  25 Sep 2007 16:05  »»
CS Best Practices Implementation / Certification CS Best Practices Implementation / Certification 2.3K  0
Author phmara  18 Jul 2007 10:22 —    
Enterprise telecom Company - IP telephony - Customer Support Enterprise telecom Company - IP telephony - Customer Support 2.4K  0
Author mks_krish  16 Jul 2007 18:43 —    
Shift planner Shift planner 2.9K  2
Author jhitar  16 Jul 2007 06:48 Latest reply Pankaj  14 Aug 2007 07:58  »»
Looking for a special course on service marketing and service management in Europe Looking for a special course on service marketing and service management in Europe 2.6K  0
Author olessya  13 Jul 2007 06:25 —    
Greetings from Weymouth (UK) Greetings from Weymouth (UK) 2.7K  0
Author Neil Wilkins  10 Jul 2007 08:41 —    
icebreakers/team building icebreakers/team building 3.9K  2
Author jcbanks  9 Jul 2007 12:53 Latest reply ayaree  13 Jul 2007 23:13  »»

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