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Call Centre Solutions Call Centre Solutions 8.6K  0
Author veefosti1980  16 Jan 2012 07:47 —    
Good Wording and Sayings for Customer Service Good Wording and Sayings for Customer Service 4.7K  0
Author SweetOzarksGirl  15 Jan 2012 02:50 —    
How your brick and mortar business can beat the online outlet How your brick and mortar business can beat the online outlet 5.3K  0
Author Christopher Elby  6 Jan 2012 14:14 —    
Hello from Manhattan Hello from Manhattan 18.3K  0
Author Christopher Elby  6 Jan 2012 12:39 —    
Top Ten Customer Service Strategies Top Ten Customer Service Strategies 21.4K  6
Author Shephyken  6 Jan 2012 11:57 Latest reply JackD  2 Oct 2012 05:18  »»
Glad To Be Here Glad To Be Here 20.6K  0
Author RWP_CRS  31 Dec 2011 20:22 —    
Customer Service Systems Start with People Customer Service Systems Start with People 4.8K  0
Author Shephyken  30 Dec 2011 07:32 —    
Monetizing Search Queries Monetizing Search Queries 4K  0
Author leewohl  29 Dec 2011 15:36 —    
Common interview questions Common interview questions 65.2K  1
Author Carna  27 Dec 2011 01:25 Latest reply rohini k  5 Apr 2012 07:37  »»
Phone interview Phone interview 5.4K  0
Author Carna  27 Dec 2011 01:16 —    
Secret to Amazing Customer Service: Be Better than Average Secret to Secret to Amazing Customer Service: Be Better than Average Secret to 4.8K  0
Author Shephyken  21 Dec 2011 08:16 —    
Case Management and Customer Churn Case Management and Customer Churn 5.5K  0
Author whibley  16 Dec 2011 08:44 —    
Greetings Greetings 7.9K  0
Author crodriguez1  14 Dec 2011 09:45 —    
Details Matter, Customers Need to Know and Care about Them Details Matter, Customers Need to Know and Care about Them 4.4K  0
Author Shephyken  14 Dec 2011 09:04 —    
New from Utah New from Utah 6.3K  0
Author good experience  7 Dec 2011 10:30 —    
Creative Problem Solving Can Lead to Amazing Customer Service Creative Problem Solving Can Lead to Amazing Customer Service 3.8K  0
Author Shephyken  7 Dec 2011 08:21 —    
New Member New Member 15.8K  0
Author tfoxsail  1 Dec 2011 10:33 —    
New Member - Mystery Shopping Company New Member - Mystery Shopping Company 9.6K  0
Author cirrusmarketing  29 Nov 2011 21:45 —    
How to Receive Customer Service How to Receive Customer Service 14K  2
Author Shephyken  28 Nov 2011 07:11 Latest reply Shephyken  14 Dec 2011 08:59  »»
How to compensate customer service personnel in online retail industry? How to compensate customer service personnel in online retail industry? 11.6K  0
Author cocool  27 Nov 2011 23:46 —    

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