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Call Monitoring Forms

 
Author smcintire
Member 		 #1 · Posted: 22 Dec 2005 12:37 
Hello,

I'm looking for form suggestions to be used for grading / scoring during the call monitoring process. Any suggestions?

Thanks,
Scott McIntire

Author BILMAR
Member 		 #2 · Posted: 29 Dec 2005 10:40 
Hi Scott.

Please call me at 952-738-7460. I have a form that may work for you or at least provide seed material for creating your own form.

I am a Call Center and Member Services Supervisor at a credit union in Minneapolis, MN.

Customer Service Management Customer Service Forum / Customer Service Management /
 Call Monitoring Forms

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