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Привет из России Привет из России 9.8K  0
Author vvzhh  21 Oct 2011 13:57 —    
Product Failure Leads to Lack of Confidence, Leading to Customer Defection Product Failure Leads to Lack of Confidence, Leading to Customer Defection 10.8K  0
Author Shephyken  20 Oct 2011 10:04 —    
Quality vs Quantity in Customer Service - How do you strike a balance? Quality vs Quantity in Customer Service - How do you strike a balance? 27.4K  8
Author johnny458  30 Jan 2010 14:27 Latest reply savvy  14 Oct 2011 09:27  »»
Customer Service KPO's - help Customer Service KPO's - help 17.6K  2
Author runnergirlee  8 Jun 2011 10:26 Latest reply Gschoolman  14 Oct 2011 05:17  »»
HI From Fort Worth, Texas! HI From Fort Worth, Texas! 7.3K  1
Author jessielouthan  13 Oct 2011 14:05 Latest reply savvy  13 Oct 2011 15:23  »»
What is your process when a customer reports a bug? What is your process when a customer reports a bug? 3.7K  2
Author savvy  13 Oct 2011 13:17 Latest reply savvy  13 Oct 2011 15:03  »»
Hi - ideas gratefully received Hi - ideas gratefully received 14.5K  1
Author lesleycharnock  13 Sep 2011 11:23 Latest reply savvy  13 Oct 2011 13:05  »»
REAL CS REAL CS 16.1K  1
Author cdamouse  10 Jul 2011 07:09 Latest reply savvy  13 Oct 2011 13:03  »»
Representing Sacramento, California Representing Sacramento, California 4.4K  0
Author savvy  13 Oct 2011 13:00 —    
Customer Service Could Help Banks Reduce Consumer Anxiety Over Fees Customer Service Could Help Banks Reduce Consumer Anxiety Over Fees 4.7K  0
Author Shephyken  5 Oct 2011 08:54 —    
Call monitoring Call monitoring 15.8K  3
Author cskjackson  14 Jul 2011 14:47 Latest reply sjadams  3 Oct 2011 16:28  »»
Customer Service in Australia Customer Service in Australia 5.2K  1
Author CSCHamilton  26 Aug 2011 00:42 Latest reply ericpew  3 Oct 2011 03:54  »»
Customer Service Week Customer Service Week 12.1K  2
Author sbrandauer  16 Sep 2011 11:08 Latest reply Jimbo  3 Oct 2011 03:45  »»
Government Contact Centres - International Trends Government Contact Centres - International Trends 5.2K  1
Author Interested from Canberra  17 Sep 2011 00:41 Latest reply melanieup  26 Sep 2011 07:08  »»
Customer Consistency Leads to Loyalty Customer Consistency Leads to Loyalty 12K  1
Author Shephyken  9 Sep 2011 11:20 Latest reply Aleem  10 Sep 2011 19:01  »»
New member Joanne - hello! New member Joanne - hello! 4.5K  1
Author Jo90_UK  30 Aug 2011 13:27 Latest reply bjmhope  9 Sep 2011 12:49  »»
Customer Should Have Soul Customer Should Have Soul 7.1K  0
Author ZoneMarketing  24 Aug 2011 11:18 —    
Hello from Charlotte, North Carolina Hello from Charlotte, North Carolina 4.1K  0
Author ZoneMarketing  24 Aug 2011 11:12 —    
Voice of the Client/Customer Voice of the Client/Customer 5.5K  0
Author trya03  24 Aug 2011 08:16 —    
Customer Service for a low cost provider Customer Service for a low cost provider 4.1K  1
Author eddieore  31 Jul 2011 22:53 Latest reply 4seaswws  12 Aug 2011 04:39  »»

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