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new member from england new member from england 11.2K  0
Author alexj13  18 Oct 2012 12:38 —    
Today's Customers - What Do They Want? Today's Customers - What Do They Want? 11.8K  0
Author errolallen  11 Oct 2012 21:43 —    
New Member from JB, Malaysia New Member from JB, Malaysia 24K  0
Author cher34  11 Oct 2012 19:44 —    
New Member New Member 19.5K  1
Author jaw3614  27 Sep 2012 07:11 Latest reply JackD  10 Oct 2012 04:29  »»
The Difference Between Customer Service and Customer Experience The Difference Between Customer Service and Customer Experience 10.8K  0
Author Shephyken  5 Oct 2012 12:52 —    
Top Ten Customer Service Strategies Top Ten Customer Service Strategies 21.5K  6
Author Shephyken  6 Jan 2012 11:57 Latest reply JackD  2 Oct 2012 05:18  »»
Ultimate Customer Service Quote Leads to Amazing Customer Service Ultimate Customer Service Quote Leads to Amazing Customer Service 10.4K  0
Author Shephyken  28 Sep 2012 09:35 —    
The Disgruntled Customer The Disgruntled Customer 15.5K  3
Author errolallen  24 May 2012 16:39 Latest reply jaw3614  27 Sep 2012 07:15  »»
3 Ways To Get Your Customer To Help You Provide Great Customer Service 3 Ways To Get Your Customer To Help You Provide Great Customer Service 13K  2
Author errolallen  20 Sep 2012 13:48 Latest reply jaw3614  27 Sep 2012 06:40  »»
Customer service in distance education Customer service in distance education 10.2K  1
Author greatservice  7 Aug 2012 01:03 Latest reply JackD  25 Sep 2012 04:34  »»
New Member in Kuala Lumpur New Member in Kuala Lumpur 12K  0
Author LeanneS  24 Sep 2012 21:21 —    
Real Time Relevance Creates Amazing Customer Service Real Time Relevance Creates Amazing Customer Service 5.2K  2
Author Shephyken  14 Sep 2012 11:08 Latest reply Shephyken  20 Sep 2012 12:14  »»
A Bad Day is No Excuse A Bad Day is No Excuse 4.3K  0
Author Shephyken  20 Sep 2012 12:11 —    
New Member New Member 20.6K  1
Author Tajj  19 Sep 2012 09:07 Latest reply Tajj  19 Sep 2012 09:12  »»
New Member New Member 10.1K  1
Author JackD  14 Sep 2012 07:15 Latest reply Tajj  19 Sep 2012 09:11  »»
Amazing Customer Service Shouldn't Be a Surprise Amazing Customer Service Shouldn't Be a Surprise 3.6K  0
Author Shephyken  7 Sep 2012 13:07 —    
What's the difference of CSM and CRM What's the difference of CSM and CRM 5K  0
Author drkbronze2  5 Sep 2012 08:30 —    
How can we allign Total Quality Management with Customer Experience(CX) Management? How can we allign Total Quality Management with Customer Experience(CX) Management? 7.3K  0
Author Choi Agrade  2 Sep 2012 18:27 —    
Six Reasons People Are Amazing – and Three Reasons They Aren't Six Reasons People Are Amazing – and Three Reasons They Aren't 3.8K  0
Author Shephyken  31 Aug 2012 10:03 —    
Inspiration from a Moment of Goof Inspiration from a Moment of Goof 21.1K  0
Author mcgntr  27 Aug 2012 06:51 —    

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