The Customer Service Forum
CSM Magazine
·
Start
·
Sign in
·
Register
·
Search
·
Statistics
·
F.A.Q.
·
∅
?
Customer Service Forum
/
Who's Who
/
Want to restructure my team to scale
ksousa
Member
#1
·
Posted: 17 Oct 2022 10:52
Need to restructure for scale and want to be innovative. Presently, have 25 agents, a flexible schedule where they work 3 6-hr shifts per week and take on other, autonomous projects and L&D 2 remaining days. Ideas?
Customer Service Forum
/
Who's Who
/
Want to restructure my team to scale
Your Reply
∅
?
Only registered users are allowed to post here. Please, enter your username/password details upon posting a message, or
register first
.
Customer Service Management
Who's Who
Customer Service Reviews
⇑