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What Customer Experience Could You Offer that People Would Pay Double? What Customer Experience Could You Offer that People Would Pay Double? 17.8K  1
Author Shephyken  14 Nov 2012 12:16 Latest reply cindypenn  24 Dec 2012 05:38  »»
Think Long Term When Servicing Your Customers Think Long Term When Servicing Your Customers 12.9K  0
Author errolallen  13 Nov 2012 14:45 —    
80 Percent of Customer Service: Just Being Nice 80 Percent of Customer Service: Just Being Nice 33.3K  5
Author Shephyken  9 Nov 2012 11:28 Latest reply Enkata  29 Jan 2013 12:42  »»
The Customer Loyalty Department The Customer Loyalty Department 17.3K  0
Author Shephyken  1 Nov 2012 11:53 —    
Customer Service Experiential activity in the workshop or training Customer Service Experiential activity in the workshop or training 21.1K  2
Author cher34  23 Oct 2012 03:47 Latest reply cher34  6 Nov 2012 00:10  »»
New Member - Portugal New Member - Portugal 18.7K  0
Author loureiro11  22 Oct 2012 15:56 —    
The Vermont Country Store's Customer Bill of Rights The Vermont Country Store's Customer Bill of Rights 13.7K  0
Author Shephyken  19 Oct 2012 11:57 —    
Agent's accountability Agent's accountability 15.4K  0
Author sharoubim  19 Oct 2012 07:03 —    
tone of voice tone of voice 25K  3
Author alexj13  18 Oct 2012 13:01 Latest reply sonyamullen  22 Jan 2013 08:44  »»
new member from england new member from england 11.1K  0
Author alexj13  18 Oct 2012 12:38 —    
Joining to get some ideas and some help Joining to get some ideas and some help 32.2K  6
Author sharoubim  17 Oct 2012 15:25 Latest reply suehay  23 Nov 2012 07:38  »»
Three Customer Service Strategies to Take You into the Future Three Customer Service Strategies to Take You into the Future 14.6K  2
Author Shephyken  12 Oct 2012 08:00 Latest reply Shephyken  19 Oct 2012 15:08  »»
Today's Customers - What Do They Want? Today's Customers - What Do They Want? 11.7K  0
Author errolallen  11 Oct 2012 21:43 —    
New Member from JB, Malaysia New Member from JB, Malaysia 24K  0
Author cher34  11 Oct 2012 19:44 —    
The Difference Between Customer Service and Customer Experience The Difference Between Customer Service and Customer Experience 10.8K  0
Author Shephyken  5 Oct 2012 12:52 —    
Ultimate Customer Service Quote Leads to Amazing Customer Service Ultimate Customer Service Quote Leads to Amazing Customer Service 10.3K  0
Author Shephyken  28 Sep 2012 09:35 —    
New Member New Member 19.4K  1
Author jaw3614  27 Sep 2012 07:11 Latest reply JackD  10 Oct 2012 04:29  »»
New Member in Kuala Lumpur New Member in Kuala Lumpur 11.9K  0
Author LeanneS  24 Sep 2012 21:21 —    
3 Ways To Get Your Customer To Help You Provide Great Customer Service 3 Ways To Get Your Customer To Help You Provide Great Customer Service 13K  2
Author errolallen  20 Sep 2012 13:48 Latest reply jaw3614  27 Sep 2012 06:40  »»
A Bad Day is No Excuse A Bad Day is No Excuse 4.2K  0
Author Shephyken  20 Sep 2012 12:11 —    

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