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Service & perfromance goals w/i Software Support Service & perfromance goals w/i Software Support 9.2K  0
Author crystalg  11 Sep 2009 07:50 —    
Best Worst Boss Story? Best Worst Boss Story? 10.5K  2
Author KarenSB  9 Sep 2009 15:00 Latest reply KarenSB  24 Sep 2009 06:57  »»
New to CSM forum New to CSM forum 10.3K  1
Author riteshiche  8 Sep 2009 01:31 Latest reply riteshiche  8 Sep 2009 02:27  »»
New Member Canada New Member Canada 11.3K  1
Author EleanorMPM  4 Sep 2009 06:44 Latest reply smccann  23 Sep 2009 11:48  »»
Seeking Advice Seeking Advice 11.7K  3
Author michaelnelms  1 Sep 2009 13:56 Latest reply KarenSB  15 Sep 2009 07:03  »»
New UK member New UK member 9.4K  0
Author andyking  27 Aug 2009 14:39 —    
Customer support in a research company- job functions & processes Customer support in a research company- job functions & processes 8.9K  0
Author f_odubs  17 Aug 2009 08:31 —    
Customer service week Customer service week 9.3K  1
Author Hlanze2020  12 Aug 2009 07:07 Latest reply KarenSB  12 Aug 2009 09:13  »»
Saying No in a Positive way Saying No in a Positive way 49.3K  9
Author jwalters  6 Aug 2009 20:18 Latest reply nelsonclassic  9 Nov 2009 03:59  »»
I need help developing the CSM role within my business. I need help developing the CSM role within my business. 15.7K  7
Author Phudson2004  6 Aug 2009 17:08 Latest reply Phudson2004  15 Aug 2009 06:28  »»
Hello to All! Hello to All! 9.9K  1
Author nsturdevant  5 Aug 2009 12:14 Latest reply smccann  11 Aug 2009 10:34  »»
CS Objectives CS Objectives 8.9K  0
Author claudia2009  3 Aug 2009 13:42 —    
Inbound and Outbound calling Inbound and Outbound calling 9.7K  2
Author AWright77  15 Jul 2009 11:51 Latest reply kushal13  28 Aug 2009 12:33  »»
CSM in search of mentor CSM in search of mentor 12.8K  9
Author chuckswigg  9 Jul 2009 10:52 Latest reply michaelnelms  1 Sep 2009 14:01  »»
Customer Service Customer Service 11.1K  3
Author syc  8 Jul 2009 03:31 Latest reply olivia751  27 Aug 2009 22:50  »»
Disaster Recovery: Do you have a plan? Disaster Recovery: Do you have a plan? 9.8K  1
Author KarenSB  5 Jul 2009 06:49 Latest reply umesh_ray  13 Aug 2009 05:52  »»
Hello to All Hello to All 8.3K  0
Author BeaW  1 Jul 2009 04:59 —    
Hello All from M.Walsh Hello All from M.Walsh 7.5K  0
Author STPB  24 Jun 2009 12:03 —    
New to CSM New to CSM 8.9K  2
Author wchoops1  24 Jun 2009 06:33 Latest reply Schottsi  18 Aug 2009 07:43  »»
Monitoring service levels? Monitoring service levels? 6.5K  1
Author joey311  30 May 2009 04:31 Latest reply KarenSB  1 Jun 2009 05:34  »»

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