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The best way to teach customer service as an independent consultant The best way to teach customer service as an independent consultant 3.8K  1
Author marianne  16 Jun 2006 08:47 Latest reply bukolakemi  17 Jun 2006 07:56  »»
Greetings from John Harrison in Edmonton Alberta Canada Greetings from John Harrison in Edmonton Alberta Canada 4.7K  2
Author johnh  16 Jun 2006 10:37 Latest reply bukolakemi  17 Jun 2006 07:33  »»
Developing a CS program Developing a CS program 4.8K  4
Author amwheeler  18 May 2006 19:32 Latest reply Bipin  16 Jun 2006 03:01  »»
Turning our company culture around- any advice? Turning our company culture around- any advice? 5K  7
Author JoSwales  24 May 2006 06:24 Latest reply nupoor1982  15 Jun 2006 04:45  »»
CUSTOMER SERVICE TRAINING PROGRAM CUSTOMER SERVICE TRAINING PROGRAM 5K  4
Author johnnysandhu  16 May 2006 22:16 Latest reply masood_ali  11 Jun 2006 21:16  »»
Call Center Customer Service Call Center Customer Service 4K  2
Author Amichan  15 Mar 2006 12:22 Latest reply KellieE  9 Jun 2006 09:33  »»
CS Index in professional services business. CS Index in professional services business. 3K  0
Author mironov  9 Jun 2006 01:10 —    
Ways of motivating staff to deliver best service Ways of motivating staff to deliver best service 5K  1
Author qkm  13 May 2006 11:21 Latest reply cedennis  5 Jun 2006 14:51  »»
Hi, Erwin from the Netherlands Hi, Erwin from the Netherlands 3.6K  0
Author esteneker  5 Jun 2006 01:38 —    
Bypassing  of process by surbodinate...ADVISE Bypassing of process by surbodinate...ADVISE 4K  1
Author thresa75  25 May 2006 10:03 Latest reply Ian  2 Jun 2006 03:39  »»
New Call Centre New Call Centre 5.6K  2
Author GAndrews  26 Apr 2006 10:32 Latest reply callcenterindia  26 May 2006 07:04  »»
external evaluators-customer service external evaluators-customer service 4K  2
Author laskell  6 Apr 2006 06:45 Latest reply ChibsCustomers  25 May 2006 08:45  »»
Skills Profile of a CSM Skills Profile of a CSM 5.7K  5
Author au_alicia  16 Jan 2006 01:30 Latest reply carlredman  24 May 2006 21:13  »»
I am now a customer service trainer for my job I am now a customer service trainer for my job 4.1K  1
Author melody12345  26 Mar 2006 13:34 Latest reply bukolakemi  18 May 2006 01:52  »»
Greetings from UK Greetings from UK 5.4K  1
Author bukolakemi  17 May 2006 07:12 Latest reply Ian  17 May 2006 08:46  »»
Networking is key in any industry!!! Networking is key in any industry!!! 3.5K  1
Author truehawk  29 Mar 2006 09:10 Latest reply Akintunde Bada  9 May 2006 03:59  »»
Customer Service Rep. Customer Service Rep. 4.4K  0
Author ladysand66  2 May 2006 20:40 —    
conflict and how to deal with it when there is no resolution (between cust nd member of staff) conflict and how to deal with it when there is no resolution (between cust nd member of staff) 3.3K  0
Author andyc  22 Apr 2006 14:23 —    
Management job opportunities Management job opportunities 5.1K  1
Author scrappy633  20 Apr 2006 10:54 Latest reply jasonj  20 Apr 2006 12:15  »»
What are your concerns and questions about outsourcing ? What are your concerns and questions about outsourcing ? 3.8K  2
Author dinsan  31 Mar 2006 10:05 Latest reply dinsan  6 Apr 2006 12:50  »»

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