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Hello from Boston, MA USA Hello from Boston, MA USA 2.6K  0
Author kpm9394  8 May 2008 12:44 —    
Can First Call Resolution and AHT work together? Can First Call Resolution and AHT work together? 5.2K  6
Author Penocea  27 Feb 2008 07:49 Latest reply perkydishong  7 May 2008 20:01  »»
SUGGEST SOME BOOKS ON BEHAVIOUR SKILLS FOR FRONT LINE EXECUTIVE SUGGEST SOME BOOKS ON BEHAVIOUR SKILLS FOR FRONT LINE EXECUTIVE 7.1K  6
Author balvinderkalra  10 Apr 2008 01:50 Latest reply CTIGROUP  1 May 2008 13:31  »»
Greeting from the Philippines Greeting from the Philippines 5.1K  1
Author mlaigo  28 Apr 2008 04:32 Latest reply CTIGROUP  1 May 2008 13:20  »»
Climing the customer service career ladder Climing the customer service career ladder 3.6K  2
Author K3v85  25 Apr 2008 12:27 Latest reply ayaree  25 Apr 2008 18:05  »»
Help Please! Help Please! 5.2K  8
Author belynda66  21 Feb 2008 15:26 Latest reply ayaree  25 Apr 2008 17:57  »»
Customer Service Accreditation Customer Service Accreditation 3.3K  3
Author hostis  27 Mar 2008 07:41 Latest reply hostis  23 Apr 2008 09:30  »»
Best customer service leader Best customer service leader 3.4K  2
Author suraya  15 Apr 2008 04:49 Latest reply ayaree  16 Apr 2008 18:42  »»
GREETINGS GREETINGS 2.5K  0
Author saiful  14 Apr 2008 21:33 —    
Training & Resource development Training & Resource development 2.7K  0
Author balvinderkalra  10 Apr 2008 01:43 —    
Greetings from Phoenix, AZ Greetings from Phoenix, AZ 3.7K  1
Author D00762438  9 Apr 2008 07:45 Latest reply balvinderkalra  10 Apr 2008 01:37  »»
Intruduction Intruduction 3.7K  1
Author geetsnarula  5 Apr 2008 04:52 Latest reply balvinderkalra  10 Apr 2008 01:32  »»
how will you handle irrate callers? how will you handle irrate callers? 7.9K  8
Author killua_hxh99  20 Feb 2008 07:57 Latest reply balvinderkalra  10 Apr 2008 01:15  »»
Call Centre Voice Recording Call Centre Voice Recording 3.8K  3
Author psnare  2 Mar 2008 17:50 Latest reply barbarak  10 Apr 2008 01:08  »»
Service First Vision Service First Vision 3.6K  3
Author sinsoul  30 Jan 2008 20:58 Latest reply ayaree  7 Apr 2008 18:36  »»
Introduction Introduction 3K  0
Author Skumar3255  4 Apr 2008 11:45 —    
Self Introduction Self Introduction 2.8K  0
Author skbalakrishnan  3 Apr 2008 00:42 —    
TEAM DECISIONS /MANAGING RELATIONSHIPS TEAM DECISIONS /MANAGING RELATIONSHIPS 3.5K  1
Author feliciaampofo  19 Mar 2008 07:22 Latest reply KarenSB  2 Apr 2008 07:31  »»
My introduction My introduction 2.6K  0
Author Flavia Andrades  27 Mar 2008 00:55 —    
IM STELLAH FROM KENYA IM STELLAH FROM KENYA 2.5K  0
Author STESH  11 Mar 2008 00:06 —    

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